NFEMethods ("NFEMethods," "us," or "we") respects the privacy and personal information of the members of the NFEMethods community. This Privacy Policy applies to information we receive when you use our website or the NFEMethods software (collectively, the “Service”). Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:
Service: means the functionality of NFEMethods that you can reach by visiting and using our website at www.nfemethods.eu and any of its subdomains. It allows you to create and share session plans, organize your session content, and browse and create session resources.
Content: means any materials, such as session plans and resources, library blocks, presentations, handouts, exercises, links, pictures, comments, or any other content that you enter or upload to NFEMethods.
Personal Data: means any information relating to an identified or identifiable natural person, within the meaning of Article 4 (1) of Regulation (EU) 2016/679 (General Data Protection Regulation).
We collect and process different types of information from or through the Service. Some of this information qualifies as Personal Data. The legal bases for NFEMethods’ processing of your Personal Data are primarily that the processing is necessary for providing the Service in accordance with NFEMethods’ Terms of Service and that the processing is carried out in NFEMethods’ legitimate interests, which are further explained in the “How We Use the Information We Collect” section of this Policy. We may also collect and process information upon your consent, asking for it as appropriate.
When you use the Service, as a User you may provide, and we may collect, Personal Data. Examples of Personal Data include your name, email address, etc. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual.
We collect Personal Data about you when you register for an account, modify your profile, set preferences etc. For example, you provide your name, username, and email address when you register for the Service. You also have the option of adding a profile photo, bio, and other details to your profile information to be displayed in our Service. We keep track of your preferences when you select settings within the Service.
Your use of the Service will involve you uploading or inputting various Content (as defined in the Terms of Service) into the Service. Content also includes the files and links you upload to the Service. Examples of Content we collect and store include sessions and session blocks you create, files you attach to blocks.
We collect information about you when you use our Service, including browsing our websites and taking certain actions within the Service.
We receive information about you from other Service users, from third-party services, and from potential business and channel partners.
We use the information that we collect in a variety of ways in providing the Service and operating our business, including the following:
We use information about you to provide the Service to you, authenticate you when you log in, and operate and maintain the Service.
Below you may find some of the most common examples of how we use your information:
We are always looking for ways to make our Service smarter, faster, more secure, integrated, and useful to you. We collect and analyze events (such as Page Loaded, View Changed, or Errors) and preferences of users in an aggregate way together with feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns, and areas for improvement of the Service. We may also test certain new features with some users before rolling the feature out to all users.
We use your contact information to send communications via email and within the Service, responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.
We also provide tailored communications based on your activity and interaction with the Service. For example, certain actions you take in the Service may automatically trigger a message with a suggestion that would make that task easier. We also send you communications as you onboard to the Service to help you become more proficient in using it.
We use your contact information and information about how you use the Service to send promotional communications that may be of specific interest to you. These communications are aimed at driving engagement and maximizing what you get out of the Service, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions, and contests.
We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Service. In order to provide effective support, we may need data about the technical setup you are using the application with (such as device and browser information) and contextual information about your usage of the application (such as usage history of the application and navigational data).
We may use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity, and to identify violations of Service policies.
Where required by law or where we believe it is necessary to protect our legal rights, interests, and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger, or sale of a business.
We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Service, with your permission, or we may send you additional content digest emails or newsletters with your consent. If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.
Except as described in this Policy, we will not intentionally disclose your information, including your Personal Data or other Content that we collect or store on the Service to third parties without your consent.
We do not share, sell, rent, or trade Personal Data with third parties for their commercial purposes.
We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances
When you use the Service, we share certain information about you with other Service users.
You can create content, which may contain information about you, and grant permission to others to see, share, edit, copy, and download that content based on settings you or your workspace administrator (if applicable) select. Some of the collaboration features of the Service display some or all of your profile information to other Service users when you share or interact with specific content.
We work with third-party service providers who provide hosting, maintenance, backup, storage, analytics, help desk, payment processing, and other services for us. These third parties may have access to or process Personal Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our data protection agreements with them require them to maintain the confidentiality of such information.
We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.
We also reserve the right to disclose Personal Data or other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.
Information about you, including Personal Data, may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of the Personal Data commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy. Content you created in the Service may be transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets, for the sole purpose of continuing the operation of the Service, and only if the recipient of the Content commits to a Privacy Policy that has terms substantially consistent with this Privacy Policy.
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them, and any limitations. We will respond to requests about this within a reasonable timeframe. You have the right to update and correct your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request a copy of your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into the Service and using settings available within the Service or your account. For all other requests, you may contact us as provided in the Contact Us section below to request assistance. Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information that we are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, or if you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact us at privacy@nfemethods.eu. You also have a right to lodge a complaint with data protection authorities.
Our Service gives you the ability to access and update certain information about you from within the Service. For example, you can access your profile information from your account and update your profile information within your profile settings.
Our Service gives you the ability to delete certain information about you from within the Service. For example, you can remove or modify Content that contains information about you using the keyword search and editing tools associated with that content, and you can remove certain profile information from your profile settings. Please note, however, that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.
If you wish to terminate your account, all your information, including your Personal Data and Content you created in the Service, will be irrevocably deleted. Please bear in mind that your information might not be removed from our servers immediately at the time of termination. Residual copies of your deleted Personal Data and Content might be kept for backup purposes; however, we do make sure not to keep them for longer than 30 days after terminating your account.
The usage of browser-based cookies and your choices to control them are described in our Cookie Policy.
According to Article 20 of Regulation (EU) 2016/679, you have the right to receive the Personal Data concerning you, which you have provided to us. Should you request it, we will provide you with an electronic file of your account information from the Service.
We work with data hosting service providers in the territory of the European Union to host the information we collect, and we use technical measures to secure your data. We use generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, managerial, and technical safeguards to protect Personal Data and Content against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data and Content in our possession. This includes, for example, firewalls, password protection, and other access and authentication controls. We continuously and regularly back up your data to help prevent data loss and aid in data recovery. We use SSL technology to encrypt data during transmission through the public internet to better protect your information, and we also employ application-layer security features to further anonymize Personal Data. If you have any questions about security on our Service, you may find more technical details at our Security support page or contact us as set forth in the “How to Contact Us” section. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data or Content has been compromised, please contact us as set forth in the “Contact” section. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.
We collect information globally, and we work with data hosting service providers in the territory of the European Union to store the information we collect. This means that the Content you create in the application, for example, sessions you create and files you upload to the sessions are stored at data centers within the territory of the European Union. We also use the services of further third-party service providers to operate certain aspects of the service, for example, emailing and analytics services. These service providers are either located in the European Union or the United States. Some of the information we forward to them falls into the category of Personal Data, such as your name, email address, and IP address. We also forward device and browser information and usage data (events such as Blocks created, View Changed, Page Loaded, etc.). When we share information about you with third-party service providers, we make use of standard contractual data protection clauses (such as Data Protection Agreements), which have been approved by the European Commission. When we select third-party service providers, we make sure that they are either Privacy Shield compliant or have executed Standard Contractual Clauses (as approved by the European Commission) that provide legal grounds for assuring that your Personal Data will receive an adequate level of protection within the meaning of Article 46 of Regulation (EU) 2016/679 (General Data Protection Regulation).
We only retain the information collected from you until you delete your account or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:
Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Data from children under the age of 16 without obtaining parental consent. If you are under 16 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Data has been collected on the Service from persons under 16 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an Account on the Service, then you may alert us at privacy@nfemethods.eu and request that we delete that child’s Personal Data from our systems. The Service is not intended to be used by minors and is not intended to be used to post content to share publicly or with friends. To the extent that a minor has posted such content on the Service, the minor has the right to have this content deleted or removed using the deletion or removal options detailed in this Privacy Policy. If you have any questions regarding this topic, please contact us as indicated in the “Contact” section. Please be aware that, although we offer this deletion capability, the removal of content may not ensure complete or comprehensive removal of that content or information.
NFEMethods reserves the right to make changes to this Policy. If we make material changes, we will notify you, either through the user interface, in an email notification, or through other reasonable means. By continuing to use the Service after getting notified about the changes, you are expressing and acknowledging your acceptance of the changes. If you do not agree to the changes, please kindly unsubscribe from our Service. Otherwise, the new terms and policies will apply to you.
Please contact us with any questions or comments about this Policy, your Personal Data, our use and disclosure practices, or your consent choices by email at privacy@nfemethods.eu.